Grievance Redressal

Society’s achievements in getting investors’ grievances resolved. Some of the cases are given below:- 

(1)
Ms. Anulekha Dutta
12-B, Amrita Lal, Bose Street, Kolkata-5
Subject : Non-credit of shares in her D-mat account
Remarks : Because of the intervention of the society, the complaint was resolved and the shares of Ms. Dutta have been credited to her D-mat account.

(2)
Mr.Vikas Sharma
304-306 Tower B, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon-122002 (Haryana)
Subject : Transfer of account to his mother’s name after the death of his father without succession certificate which is a long, costly and very cumbersome process.
Remarks : The account has been transferred at our request.

(3)
Vijender Singh, Ghaziabad (UP)
Subject : Regarding allotment of RPL
Remarks : Karvy agreed to compensate the loss.

(4)
Mr. Rajesh Sahni
Subject : Complaint against HDFC Bank depository.
Remarks: HDFC bank responded the complaint of Mr. Sahni, which was forwarded by the Society, saying that there is an overdue amount of Rs.1194.50 against the said d-mat account, which can be paid either through cheque, cash or by sending the details of another account to be linked with the said d-mat account.

(5)
Sadia Rehman
Subject : Complaint against Standard Chartered Bank.
Remarks: The Standard chartered Bank immediately agreed to revert back the charges & wrote the society to close the matter in the books.

(6)
Madhur Kumar Gupta
Subject : Non-receipt of payments since April, 2006.
Remarks : The case has been resolved by NAM securities Ltd and payments made to Mr. Madhur Kumar Gupta.

(7)
Pankaj Sachdeva
Subject : Disconnection of Tata Indicom phone and refund of security money
Remark : Tata Indicom was disconnected the landline phone and refunded the security money of Mr. Pankaj Sachdeva.

(8)
Rahul Venkatesh Prasad
Subject : British Airways authorities changed the schedule of the flight without intimation to the passengers.
Remark : British Airways has imbursed the amount spent in various heads.

(9)
Name: Dr. Arun Lavania
Sub: Rs.30/- has been added in the bill of Dr. Lavania by Airtel as Helo Tune charge without consent.
Sub: The amount charged by Airtel has been waived after the Society took up the case with the company.

(10)
Shri S.P.Dhiman
Subject : Neither letter for allotment of shares has been received nor refund order by Sharepro Service (India) Pvt. Ltd.
Remark : The Refund order for Rs.5,500/-has been sent vide DD No. 620342 dt 6.12.2006 of HDFC Bank.

(11)
Shri Kailash Chand Goyal
Subject: Regarding clarification/amendment in rules.
Remark : SEBI has replied and resolved his grievances.

(12)
Ms. Kaushal
Subject : Refund order
Remark : Refund order has been sent by M/s. India Infoline Ltd.

(13)
Shri Madan Mohan Prasad
Subject : Allotment/refund of IPO of SVPCL Ltd.
Remark : Refund order has been sent by M/s. Aarthi Consultants Pvt. Ltd.